At PitchsideS, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data.

Information We Collect

We collect personal information when you visit our website, make a purchase, sign up for our newsletter, or engage with us through other communication channels. This may include:

• Personal Details: Name, email address, phone number, shipping address, billing information.

• Payment Information: Credit card or payment details processed securely through trusted payment processors.

• Usage Data: Information on how you interact with our website, including browsing patterns, IP addresses, and device details (via cookies or other tracking technologies).

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process your purchases, manage shipping, and communicate regarding order status.

• Customer Support: To respond to your inquiries, assist with returns, or resolve any issues you may encounter.

• Marketing & Communications: To send promotional content, newsletters, and updates about our products (you can opt out at any time).

• Improving Our Services: To analyze and improve the user experience on our website, ensuring content is relevant to you.

How We Protect Your Information

We take your privacy seriously and have implemented appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption technologies for online transactions and secure server environments.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers and business partners who assist in delivering our services (e.g., payment processors, shipping providers). All third-party services are required to maintain the confidentiality and security of your personal data.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can modify your browser settings to disable cookies, but this may affect the functionality of certain parts of our site.

Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your personal information.

• Request the deletion of your personal information, subject to certain legal exceptions.

• Opt-out of marketing communications by unsubscribing from our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date of the revision. Please review the policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights, please contact us at:
Email: help@pitchsides.com
WhatsApp: +44 7717 763 671